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Loan Services
If you have any questions about registration, loans and user accounts, please contact us.
We are there for you either on site, by e-mail or in our online consultation hours.
Head of Department: | Ms. Annett Stier |
Phone: | +49 30 2093-99331 or -99326 |
Email: | gz-ausleihe@ub.hu-berlin.de |
Online consultation
For general questions about the user account and service area, as well as for registration and renew your library card, you can use our online consultation via Zoom.
Office hours: |
Tue 14:00 - 16:00 h Thu 12:00 - 15:00 h |
Access: | Please follow the zoom link. (Meeting ID: 642 4041 2727) There may be some waiting time. |
Services: |
|
User Management (Clearing Service for HU members)
For clarification of issues related to registration and change of status of HU members.
Contact: | Ms. Schlottke |
Phone: | +49 30 2093-99326 |
Email: | gz-ausleihe@ub.hu-berlin.de |
First information counter
Where? | at the first information desk in the foyer |
When? | Mon - Fr 10:00 - 18:00 h |
Services: | Information on existing user accounts, renewal of library cards, change of address, password + PIN, re-loan, return of interlibrary loans |
Registration and user account
Where? | at the service desk on the ground floor |
When? | Mon - Fri 09:00 - 19:00 h |
Other Services: | User account, renewal of library cards, change of address, password + PIN, re-loan, loan and return of interlibrary loans Registration |
Loan
Where? |
preferably at one of the 4 self loan machines in the inner area of the ground floor |
When? |
Mon - Fri 08:00 - 24:00 h |
You will need: | Your CampusCard/library card and a PIN that you assign yourself in your user account |
Loan conditions: | Loan period: 28 days, extendable to a maximum of 182 days |
Return and re-loan
Where? | preferably at one of the 2 return machines in the foyer |
When? |
Mon - Fri 08:00 - 24:00 h |
You will need: |
for re-loan: your CampusCard/library card and your PIN |
Return and reborrowing items from other branch libraries: | At the moment, all books from all branch libraries can be returned and also borrowed again. |
Stack orders and Deliveries
The HU University Library keeps part of its holdings in closed stacks. These media must be ordered.
Media in the Grimm-Zentrum basement stacks: |
Deliveries: at 15:00 h on the next day of opening, orders from Friday will be delivered on Monday at 15:00 h. |
Media in the external stacks in Adlershof: | Orders are processed twice a week (Mondays and Thursdays). They takes place on the following day from 15:00 h. |
Pick-up locations at Grimm-Zentrum | Out-of-house loan: Pick-up shelves next to the information desk on the inside of the ground floor (seen from the foyer on the right). |
Pick-up locations for interlibrary loans |
At the service desk on the ground floor. You will be notified as soon as the interlibrary loan has been made available for you. |
More information
You can find current information about the loan services in the section registration and borrowing.