Loan Services

If you have any questions about registration, loans and user accounts, please contact us.
We are there for you either on-site, by e-mail or in our online consultation hours.

Head of Department:            Ms. Annett Stier
Phone: +49 30 2093-99331 or -99326
Email: gz-ausleihe@ub.hu-berlin.de

Online consultation

For general questions about the user account and service area, as well as for registration and renewal of your library card, you can use our online consultation via Zoom.

Office hours:             

Tue 14:00 - 16:00 h
Thu 12:00 - 15:00 h
Access:

Please follow the zoom link. (Meeting ID: 642 4041 2727)

Enter the "Meetingkenncode" (password) when prompted.
Meetingkenncode: 319510

There may be some waiting time.
Services:
  • Registration
    Please complete the registration form and have your identity card or passport with registration certificate ready.
  • Library card renewal
    Please have your identity card or passport with registration certificate ready.

User Management (Clearing Service for HU members)

For clarification of issues related to registration and change of status of HU members.

Contact: Ms. Natalie Schlottke
Phone:              +49 30 2093-99326
Email: gz-ausleihe@ub.hu-berlin.de

First information counter

Where?                            

At the first information desk in the foyer
When?

Mon - Fr 09:00 - 19:00 h
Sat 10:00 - 18:00 h
Services:                                      

Information on existing user accounts, renewal of library cards, change of address, password + PIN, re-loan, return of interlibrary loans

Registration and user account

Where?                             At the service desk on the ground floor
When?

Mon - Fri 09:00 - 19:00 h
Sat 10:00 - 18:00 h
Other Services:               

User account, renewal of library cards, change of address, password + PIN, re-loan, loan and return of interlibrary loans

Registration
Mon - Fri 09:00 - 19:00 h and Sa 10 - 17:30 h or
use the online consultation

Details on registration and use of the library account

Loan

Where?                      

preferably at one of the 4 self loan machines in the inner area of the ground floor
(with account and fee function, payment via CampusCard or MensaCard of the Studierendenwerk (student union))
When?

Mon - Fri 09:00 - 24:00 h
Sat - Sun 10:00 - 22:00 h
You will need:

Your CampusCard/library card and a PIN that you assign yourself in your user account
Loan conditions:                                                                                

Loan period: 28 days, extendable to a maximum of 182 days
Loan period HU employees: 56 days, extendable to a maximum of 182 days
Textbook collection (LBS): loan possible for HU members only
Media that cannot be borrowed are marked accordingly in Primus (online catalogue).

Renewals are only possible via online user account or self loan machine if there is no reservation and the maximum lending period has not yet been reached. If you have problems renewing your media, it may be because your account is about to expire. In this case, please extend the deadline of each individual medium separately.

Details on loan and renewal periods

Return and re-loan

Where?

preferably at one of the 2 return machines in the foyer
When?

Mon - Fri 09:00 - 24:00 h
Sat - Sun 10:00 - 22:00 h
You will need:

for re-loan: your CampusCard/library card and your PIN

for the return: no CampusCard/library card or PIN necessary.
Return and reborrowing items from other branch libraries:

Books from all locations can be returned and borrowed again, with the exception of media from the Law Branch Library.

Stack orders and Deliveries

The HU University Library keeps part of its holdings in closed stacks. These media must be ordered.

Media in the Grimm-Zentrum basement stacks:
Deliveries: at 15:00 h on the next day of opening, orders from Friday will be delivered on Monday at 15:00 h.
Media in the external stacks in Adlershof: Orders are processed twice a week (Mondays and Thursdays). They are available on the following day from 15:00 h.
Pick-up locations at 
Grimm-Zentrum

Out-of-house loan: Pick-up shelves next to the information desk on the inside of the ground floor (seen from the foyer on the right).
On-site use: Research Reading Room on the 6th floor (working places can be reserved via rara@ub.hu-berlin.de).
For microfiches and films: Media center on the 7th floor.

Details of stack orders and deliveries
Pick-up locations for interlibrary loans At the first information desk in the foyer.
You will be notified as soon as the interlibrary loan has been made available for you.

More information

You can find current information about the loan services in the section registration and borrowing.